Skip to main content

Frequently asked questions

Everything you need to know about enrolling, fees, subsidies and daily life at Simba.

Start by booking a tour at your nearest centre. Your service director will walk you through availability, fees and the enrolment process.
Daily fees vary by centre and age group, starting from $157/day before the Child Care Subsidy. Everything is included -- meals, nappies, essentials and all enrichment programs.
Eligible families can receive up to 90% off their fees. Since January 2026, families are guaranteed at least 3 subsidised days per week regardless of work activity.
Chef-prepared meals, nappies, wipes, barrier cream, sunscreen, cot linen, a welcome bag, and all 8+ enrichment programs -- no hidden extras.
Very little -- we provide nappies, wipes, meals and linen. Just a change of clothes and a comfort item if your child has one.
Yes -- families receive 50% off gap fees for up to 4 weeks of holiday per year.
Care is free during our end-of-year closure, from the last Friday of the year to the first Monday after New Year's.
Our parent app gives you real-time learning stories, photos, meal and sleep updates, and direct messaging with educators.
All centres are open Monday to Friday, 7:30am-6:00pm.
Call 02 7241 4311 or email contact@simba.nsw.edu.au, or use our contact form and we'll respond within one business day.

Still have questions?

Our team is happy to help.

Contact us